CAIIB · Advanced Bank Management · Module B — Human Resources Management
CAIIB ABM Unit 11 — Development of Human Resources: Free MCQs with Explanations
By Swarnakshi Jha (ex-banker) · Updated 29 October 2026 · Paper I of the December 2026 cycle (Sunday 6 December 2026)
This is the free practice page for CAIIB ABM Unit 11 — Development of Human Resources (Module B — Human Resources Management). The CAIIB Mock Centre holds 202 questions on this unit alone, every one with a why-right / why-wrong explanation; below are the facts examiners keep returning to, five practice questions with explanations, and the traps that cost marks.
ABM · Module B202 MCQs in the Mock Centre5 free belowPaper on 6 December
Key facts examiners test from this unit
HRD and its sub-systems — people are assets, so develop them. Upgrading existing staff costs less than hiring; HRD builds capabilities, potential and a collaborative culture through six sub-systems.
Job and role analysis — job analysis lists what a job involves (JD) and what the person needs (JS); role analysis adds mutual expectations and KPAs.
Learning and development — people grow, so organisations channel learning. Nadler separates training, education and development, and adults learn by active inquiry (andragogy).
5 free practice questions — tap an option
Five practice questions from this unit. Answers lock on the first tap, exactly as in the exam, and an explanation opens underneath. The Mock Centre has all 202 questions on this unit, from easy to tough, with caselets and key-in numericals, why every other option is wrong and the exam tip — and tracks your score and revision dates.
Question 1 of 5
What does a job specification define?
Why (d): A job specification defines the knowledge, skills and abilities needed: education, experience, specific knowledge, temperament. (a) is wrong: Layout is unrelated. (b) is wrong: Activities are in the job description. (c) is wrong: Worth for wages is job evaluation.
Question 2 of 5
What was Thorndike's revised view about learning and age?
Why (a): Thorndike first said the ability to learn diminishes with age, then modified it: the speed of learning diminishes, not the power. (b) is wrong: It reverses the revised view. (c) is wrong: Speed does decline. (d) is wrong: The power to learn remains.
Question 3 of 5
At the high-involvement end of the methodology continuum, the meaning of what the learner is exposed to is:
Why (d): At high involvement the meaning is internal; the learner analyses his own experience and is responsible for his learning. (a) is wrong: The learner's own experience is central. (b) is wrong: External meaning and awareness describe low involvement. (c) is wrong: Conclusions come from the learner.
Question 4 of 5
Why can a career path not guarantee smooth movement to the top for every officer?
Why (b): A career path maps possible moves, but organisations are pyramids, with fewer posts at each higher level, and each move needs performance benchmarks to be crossed, so not everyone can rise in step. (a) is wrong: Paths follow the organisation's job structure, not the branch; a transfer does not reset them. (c) is wrong: The textbook expects the path to be made known from entry. (d) is wrong: Paths are not redrawn each year; the limit is the pyramid of posts.
Question 5 of 5
Which roles keep a group cohesive through listening, respecting others and contributing?
Why (d): Members play task roles and maintenance roles; maintenance roles keep the group cohesive and matter in the long run. (a) is wrong: Apprentice is a career role. (b) is wrong: Task roles get the work done. (c) is wrong: Sponsor is a career role.
0 of 5 answered.
Traps in this unit
Thinking hiring is cheaper than retraining.
Qualifications belong in the JS, not the JD.
The questionnaire is not the most popular method; the interview is.
Practise all 202 questions on Unit 11. The free CAIIB demo opens Units 1–2 of every paper with full explanations; the ABM Online Mock Centre unlocks all 4,600+ ABM questions, the full-length papers with caselets and key-ins, module mocks and Smart Revision for 18 months (₹1,499).
Independent study aid — not affiliated with, endorsed by, or sponsored by the Indian Institute of Banking & Finance (IIBF). Exam pattern, dates, fees and passing criteria are set by IIBF — always confirm the current rules at iibf.org.in. CAIIB content follows rules and developments up to IIBF's cut-off of 30 June 2026 (where a rule changed later, the update box says so); verify from official sources before relying on them in practice.